TERMS & CONDITIONS

Solotel “Win 1 of 5 Gift Cards” Promotion

These Terms and Conditions (Conditions of Entry) set out the terms and conditions of entry into the Solotel “Win 1 of 5 Gift Cards” promotion (Promotion).

The Promotion is conducted by Solotel Management Pty Limited as trustee for the Solotel Management Unit Trust (ABN 85 498 091 676) of Level 2, 429 New South Head Road, Double Bay NSW 2028 (Promoter).

By entering the Promotion, entrants agree to be bound by these Conditions of Entry.

This Promotion is a game of skill. Chance plays no part in determining the winners.

1. Eligibility

  1. Entry is only open to Australian residents aged 18 years or over.
  2. Employees of the Promoter or any Solotel venue (and their immediate family members) are ineligible to enter.
  3. The Promoter may verify entrants’ identity, age and residence, and may disqualify any entrant who tampers with the entry process or who submits an entry not in accordance with these Conditions of Entry.
  4. Entry is free, and no purchase is necessary.

2. Promotional Period and Entry

  1. The Promotion commences at 7:00am AEDT on 3 December 2025 and ends at 11:59pm AEDT on 24 December 2025 (Promotional Period).

During the Promotional Period, a person may enter by:

a. completing the Win 1 of 5 Gift Cards entry form available via any Solotel or Solotel venue website; and
b. answering, in 25 words or less, the question:
“What do you love most about Summer in Sydney?” (Answer Response).

  1. The Promoter accepts no responsibility for late, lost, incomplete, or misdirected entries.
  2. If there is a dispute regarding the identity of an entrant, the Promoter may determine the identity at its sole discretion.
  3. Only one (1) entry per person is permitted.

Content Requirements

8A. Entrants warrant that their Answer Response is their original work, does not infringe any third-party rights, and does not contain unlawful, defamatory, offensive, discriminatory or inappropriate content.

8B. The Promoter may, at its discretion, disqualify any entry that breaches clause 8A or is otherwise unsuitable for publication.

3. Prizes

  1. Prizes
    a. There are five (5) prizes available.
    b. Each prize consists of one (1) EFTPOS Gift Card valued at AUD $1,000 (incl. GST).
    c. The total prize pool is AUD $5,000 (incl. GST).
    d. EFTPOS Gift Cards are subject to the card issuer’s own terms, conditions, usage restrictions and expiry dates, which are independent of the Promoter.

4. Judging and Winner Selection

11a. All eligible entries will be judged by a panel appointed by the Promoter based on the following skill-based criteria:

  • Creativity
  • Originality
  • Relevance to the theme

11b. Judging will take place at Level 2, 429 New South Head Road, Double Bay NSW 2028 on 9 January 2026 at 12:00pm AEDT.

11c. The Promoter may select reserve entries (in order of merit) to be used if a winner is deemed ineligible or a prize is unclaimed.

5. Winner Notification and Prize Delivery

12a. Winners will be notified by email within 24 hours of judging.

13a. Prizes will be sent via mail within 1 week after the winner confirms eligibility and provides required details.
13b. The Promoter is not responsible for delays, loss or damage during delivery.

6. Unclaimed Prizes (Game of Skill)

14a. If a prize remains unclaimed after reasonable attempts to contact the winner, the Promoter may award the prize to the next most creative valid entry (as judged), on 16 January 2026 at 12:00pm AEDT at Level 2, 429 New South Head Road, Double Bay NSW 2028, subject to any relevant legislation.

14b. Any winner of an unclaimed prize will be notified via the contact details provided at entry.

7. General Prize Conditions

15a. Prizes are not transferable, exchangeable or redeemable for cash.
15b. If a prize becomes unavailable, the Promoter may substitute an equivalent or higher-value prize, subject to applicable laws.
15c. Winners are responsible for any additional costs associated with claiming or using a prize.

8. Verification

16a. The Promoter may require winners to provide proof of identity, age, residency and entry details.
16b. The Promoter may disqualify any entrant who tampers with the entry process or breaches these Conditions of Entry.
16c. Entrants must ensure that all details provided (including email and postal address) are accurate. The Promoter is not responsible for any failure to contact a winner due to incorrect or incomplete information.

9. Intellectual Property

  1. Entrants grant the Promoter a royalty-free, irrevocable, worldwide, perpetual licence to use, reproduce, publish and communicate their Answer Response for any purpose, including on websites and social media channels of the Promoter and Solotel venues.

10. General Conditions

  1. This Promotion is not sponsored, endorsed or administered by Facebook, Instagram or any other social platform.
  2. The Promoter may require proof of identity before awarding a prize.
  3. If required by law, the Promoter will provide details of prize winners to applicable government authorities.
  4. Winners must comply with all reasonable instructions of the Promoter to claim a prize.
  5. If the Promotion is disrupted or cannot be conducted as reasonably anticipated due to circumstances beyond the Promoter’s control, the Promoter may modify, suspend, terminate or cancel the Promotion, subject to applicable laws.

22A. The Promoter is not responsible for any technical malfunction, communication delay, network issue, website outage, or event beyond its reasonable control that affects the entry process or Promotion.

  1. Nothing in these Conditions of Entry excludes or limits any consumer guarantees under the Australian Consumer Law.
  2. To the extent permitted by law, and subject to clause 23, the Promoter excludes all liability for any loss, damage or injury (including negligence) suffered by entrants in connection with the Promotion or any prize.
  3. These Conditions of Entry are governed by the laws of New South Wales, and entrants submit to the non-exclusive jurisdiction of NSW courts.

11. Privacy

  1. The Promoter collects personal information to conduct the Promotion and to contact entrants about Solotel products, services and events.
  2. If an entrant does not provide required information, their entry will be invalid.
  3. By entering, entrants consent to their personal information being used for Solotel marketing purposes as described in the Promoter’s Privacy Policy.
  4. The Promoter may disclose entrant information to relevant Solotel venues or promotional partners for the purposes of the Promotion and related marketing.
  5. The Promoter’s Privacy Policy (available at https://www.solotel.com.au/privacy-policy) explains how entrants may access or correct personal information or make a privacy complaint. Queries may be directed to privacy@solotel.com.au.